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Privacy Policy

1. Introduction

We highly value the privacy of our website visitors and are dedicated to protecting it. This policy outlines how we manage your personal data.

By agreeing to our cookie usage in line with the terms of this policy during your initial visit to our website, you allow us to use cookies on each subsequent visit.

2. Collecting personal information

We may collect, store, and use the following categories of personal data:

  • Computer Details: Information about your computer, including IP address, geographic location, browser type and version, and operating system.
  • Website Usage: Data regarding your visits and usage of this website, such as referral sources, duration of visits, pages viewed, and navigation paths.
  • Registration Information: Data like your email address provided when registering on our website.
  • Profile Information: Details submitted when creating a profile on our website, such as your name, profile pictures, gender, birth date, relationship status, interests, hobbies, education, and employment details.
  • Subscription Details: Information like your name and email address provided to set up subscriptions to our emails and newsletters.
  • Service Usage Data: Information entered while using the services on our website.
  • Usage Information: Data generated during your use of our website, including frequency, timing, and circumstances of use.
  • Transaction Information: Details related to purchases, services, or transactions made through our website, including your name, address, phone number, email, and credit card information.
  • Publications: Data posted on our website intended for publication on the internet, including your username, profile pictures, and post content.
  • Communications: Information contained in communications sent to us via email or through our website, including the content and metadata of the communication.
  • Additional Data: Any other personal data you send to us.

Before you disclose another person’s personal information to us, you must obtain their consent for both the disclosure and processing of that information in line with this policy.

3. Using Your Personal Information

We may disclose your personal information:

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following purposes:

  • Website and Business Administration: Managing our website and business operations.
  • Website Personalization: Customizing our website for you.
  • Service Enablement: Allowing you to use the services available on our website.
  • Order Fulfillment: Delivering you services purchased through our website.
  • Service Provision: Providing services purchased through our website.
  • Financial Communications: Sending statements, invoices, and payment reminders to you, and collecting payments from you.
  • Non-Marketing Communications: Sending you non-marketing commercial communications.
  • Email Notifications: Sending you email notifications that you have specifically requested.
  • Newsletters: Sending you our email newsletter, if you have requested it (you can opt-out at any time if you no longer wish to receive the newsletter).
  • Marketing Communications: Sending you marketing communications related to our business or the businesses of carefully-selected third parties that we think may interest you, by post or, where you have specifically agreed, by email or similar technology (you can opt-out at any time if you no longer wish to receive marketing communications).
  • Statistical Information: Providing third parties with statistical information about our users (without identifying any individual user).
  • Inquiries and Complaints: Handling inquiries and complaints made by or about you relating to our website.
  • Website Security and Fraud Prevention: Keeping our website secure and preventing fraud.
  • Compliance Verification: Verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website’s private messaging service).
  • Other Uses: Any other uses specified in this policy or on the relevant pages of the website.

If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant us.

Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using the privacy controls on the website.

We will not, without your explicit consent, supply your personal information to any third party for their or any other third party’s direct marketing.

4. Disclosing Personal Information

Your personal information may be disclosed under the following circumstances:

• As required by law;
• In relation to any current or future legal proceedings;
• To establish, exercise, or defend our legal rights, including providing information to others for fraud prevention and credit risk reduction;
• To a buyer (or potential buyer) of any business or asset that we are (or are considering) selling; and
• To any person we reasonably believe may seek disclosure of that personal information through a court or other competent authority where, in our opinion, such a court or authority would likely mandate the disclosure.

Additionally, your personal information may be shared with any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes outlined in this policy.

5. International Data Transfers

Information that we collect may be stored, processed, and transferred between any of the countries where we operate to enable us to use the information as described in this policy.

Personal information that you publish on our website or submit for publication may be accessible worldwide via the internet. We cannot prevent others from using or misusing such information.

By using our services, you explicitly consent to the transfers of personal information described in this section.

6. Retaining Personal Information

This section outlines our data retention policies and procedures, which are designed to ensure we comply with our legal obligations regarding the retention and deletion of personal information.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. The duration for which we keep your information may vary depending on factors such as the type of information, the nature of our relationship with you, and any legal or regulatory requirements.

We may also retain certain information for business purposes, such as to improve our services, prevent fraud, and ensure the security of our operations. When personal information is no longer needed, we will securely delete or anonymize it in accordance with applicable data protection laws.

Notwithstanding the other provisions of this Section, we will retain documents (including electronic documents) containing personal data:

  • As required by law;
  • If we believe the documents may be relevant to any ongoing or future legal proceedings; and
  • To establish, exercise, or defend our legal rights (including providing information to others for fraud prevention and credit risk reduction).


If you have any questions about how long we retain your personal information or wish to request the deletion of your data, please contact us using the information provided in this policy.

7. Security of Your Personal Information

• Preventative Measures: We will take reasonable technical and organizational steps to prevent the loss, misuse, or alteration of your personal information.
• Secure Storage: All personal information you provide will be stored on our secure servers, protected by passwords and firewalls.
• Transaction Security: All electronic financial transactions conducted through our website will be safeguarded by encryption technology.
• Internet Transmission Risks: You acknowledge that transmitting information over the internet carries inherent security risks, and we cannot guarantee the security of data sent over the internet.
• Password Confidentiality: You are responsible for keeping the password(s) you use to access our website confidential; we will never ask you for your password(s) except when you log in to our website.

8. Amendments

We may revise this policy periodically by posting a new version on our website. You should review this page occasionally to stay informed about any changes. We may also notify you of significant changes to this policy by email or through the private messaging system on our website.

9. Your Rights

You have the right to request access to any personal information we hold about you. To do so, you must:

  1. Pay a fee; and
  2. Provide appropriate proof of your identity. Typically, we will accept a certified photocopy of your passport, along with an original utility bill showing your current address.

We may withhold personal information if permitted by law.

You may also request at any time that we stop processing your personal information for marketing purposes. Generally, you will either give explicit consent in advance for us to use your information for marketing or be given the option to opt out of such use.

10. Third-Party Websites

Our website contains hyperlinks to third-party websites and information about them. We do not have control over, and are not responsible for, the privacy policies and practices of these external sites.

11. Updating Information

If the personal information we hold about you needs to be corrected or updated, please inform us.

12. Cookies

Our website uses cookies to enhance your browsing experience. A cookie is a file containing an identifier (a string of letters and numbers) that is sent from a web server to your web browser and stored by the browser. Each time you request a page from the server, the browser sends the identifier back to the server. Cookies can be either “persistent” or “session” cookies: persistent cookies are stored by the browser and remain valid until their set expiry date, unless deleted by the user before then; session cookies expire at the end of the user session when the browser is closed. While cookies typically do not contain personal information, any personal data we store about you may be linked to the information in cookies. We use both session and persistent cookies on our website.

Below are the cookies we use on our website and their purposes:

  • Google Analytics and Adwords: These cookies help recognize a computer when a user visits the website, track user navigation, enable the use of a shopping cart, improve website usability, analyze website usage, administer the site, prevent fraud and enhance security, personalize the site for each user, and target advertisements that may be of interest.

Most browsers offer options to refuse cookies. For example:

  • Internet Explorer (version 10): Block cookies by going to “Tools,” “Internet Options,” “Privacy,” and then “Advanced.”
  • Firefox (version 24): Block all cookies by selecting “Tools,” “Options,” “Privacy,” choosing “Use custom settings for history,” and unchecking “Accept cookies from sites.”
  • Chrome (version 29): Block all cookies by accessing the “Customize and control” menu, selecting “Settings,” “Show advanced settings,” “Content settings,” and then choosing “Block sites from setting any data” under the “Cookies” section.

Blocking all cookies may affect the usability of many websites, including our own, and may limit some features on our site.

You can also delete cookies that are already stored on your computer:

  • Internet Explorer (version 10): Manually delete cookie files (instructions available at Microsoft Support).
  • Firefox (version 24): Delete cookies by clicking “Tools,” “Options,” “Privacy,” selecting “Use custom settings for history,” clicking “Show Cookies,” and then “Remove All Cookies.”
  • Chrome (version 29): Delete all cookies by going to the “Customize and control” menu, selecting “Settings,” “Show advanced settings,” “Clear browsing data,” and then choosing “Delete cookies and other site and plug-in data” before clicking “Clear browsing data.”

Deleting cookies may also impact the usability of many websites.